Front Counter Clerk APPLY NOW
PRIMARY RESPONSIBILITIES:
As part of Sweet Treats Delight Bakery Counter staff team, your role is to ensure a positive customer experience by providing courteous, friendly, efficient and attentive customer service and as well as fellow team members.
REPORTS TO:
Assistant Managers, General Manager
JOB REQUIREMENTS:
High school diploma or equivalent is required
Experience in a similar customer focused work environment is preferred
Ability to work well in a busy environment
High energy and engaging personality
Professional demeanor
Ability to work on your feet for extended periods of time (8+ hours a day)
Ability to work flexible hours, including weekends and holidays
Food Protection Manager Certificate holder or willing to obtain certification within 60 days of employment
A passion for sweets!
PERFORMANCE RESPONSIBILITIES:
Arrive to work promptly and in full uniform on your scheduled days to work
Make sure customers are being taken care of and the store looks great at all times
Treat each customer with kindness and respect at all times
Ensure that product being sold is fresh and presentable
Ensure product quality by checking freshness
Be an expert in our products and be able to explain them to customers
Package, weigh, and price all baked goods
Ask every customer if they would like to receive a receipt with their purchase
Follow our cash handling procedures when using the POS to process customer orders
Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
Ensure that all shelves and displays are properly stocked and front-facing
Operate and sanitize all Bakery equipment in a safe and proper manner
Answer telephone calls with excellent phone etiquette and transfer the call according to appropriate department
Cleaning should be done at the end of your shift and when the storefront is slow
Maintain open communication with your supervisor and coworkers regarding any issues that may arise
Perform other duties as assigned by a supervisor